At Ravenhill we understand that the decision to place an elderly relative in a care home can be very difficult, causing much anxiety and worry for all the family. With that in mind our philosophy is to provide the highest standard of professional care in a suitably adapted environment they can call their own, so that you can put your mind at ease.|
We have a carefully selected, dedicated team of staff comprised of registered nurses with many combined years of experience in elderly care and clinical expertise, and fully trained care staff, many with NVQ qualifications in care of the elderly. We provide 24 hour cover in order to plan, implement and oversee the care given to each individual resident and their nursing requirements. This means that medical conditions that require any nursing intervention can be accommodated in the home.
It does not feel anything like a hospital although qualified care of that standard is provided.
We have ongoing training for all staff which is resident focused including such topics as dementia, infection control, nutrition and dysphagia, skin care, moving and handling, first aid and care of the vulnerable adult.
We welcome prospective residents and their families to drop in to view the home at any time: our team will be delighted to assist you. Alternatively you may wish to make an appointment to see the Nurse Manager personally. Please feel free to contact us by telephone if you have any queries and we will do our best to advise you.
After viewing, we carry out an assessment of a prospective resident and offer advice and information to family members. We recognize that prospective residents and their families, as well as the care providers need to ascertain that our nursing home can meet the individual needs of the resident and that Ravenhill is the best possible placement for them.
Everyone has the right to excellent care or support that is tailored to suit them so our services are designed around the individual to offer care and support which is personalised.
We believe Ravenhill is our residents’ home and we like them to treat it exactly like home. There are no fixed visiting hours and friends and family can come and visit at any time.
Residents decide what they want to do and when they want to do it just as they would at home only with our help, support and care when it is needed.
Our residents come from different walks of life, each with their own interests, hobbies, likes and dislikes. At Ravenhill we recognise that everyone is unique, we encourage individuality and provide a supportive environment in which our residents can maintain independence and dignity and enjoy the highest possible quality of life.